Shipping policy

 

Shipping Policy

We want your tools to arrive safely and quickly. Here’s what to expect:

Order Processing

  • Orders are processed within 1–3 business days.

  • You’ll receive a confirmation email with tracking information once your order ships.

Shipping & Delivery

Australia Standard Shipping: 3–7 business days  
Australia Express Shipping: 1–3 business days

International Shipping

New Zealand: 5–10 business days  
United States: 7–15 business days  
Canada: 7–15 business days

Please note that international delivery times are estimates only and may be affected by customs clearance, local postal services, weather events, and peak shipping periods.

Tracking is provided for all orders.

  • All tools ship in their original packaging to prevent damage.

  • Tracking is provided for every order.

Shipping Costs

  • Calculated at checkout based on weight, size, and destination.

  • Free shipping is available on orders over [insert amount].

Damaged or Lost Items

  • Inspect your package upon arrival.

  • Contact us within 7 days if your tools arrive damaged or are lost in transit.

  • We’ll replace or refund the item.

International Shipping

  • Currently ships within

  • International shipping may be available upon request. Extra customs fees may apply.